Refund Policy
Refund Policy
Our Return Commitment
This page summarizes the eligibility, free-return arrangement, exchange, cancellation, and refund standards that apply to each approved request.
Gatorade allows customers to request a return or exchange within 30 days after the order is delivered, including no-reason requests.
Return Eligibility
Returned items should come back in their original condition with packaging when reasonably available. Customized products, clearance items, gift cards, and opened intimate or hygiene-sensitive goods are not returnable.
Free Return Arrangements
Gatorade covers approved return-shipping costs for approved no-reason returns and exchanges and for damaged, defective, incorrect, or other quality-related items. Contact us before shipping anything back; we will provide a prepaid return label or an equivalent no-cost return arrangement.
Return Address
354 N 2nd Ave, Phoenix, Arizona, 85003, United States
Refunds and Exchanges
After an approved return is received and inspected, the refund is sent to the original payment method. Banks and card providers generally complete posting within 5-10 business days. Exchanges are fulfilled after acceptance of the return and depend on product availability.
Order Cancellation
You may cancel an order before it ships. Once shipped, the order is handled under this Refund Policy.
Contact Information
Gatorade
Email: eokhotsk@gmail.com
Phone: (520) 501-8078
Address: 354 N 2nd Ave, Phoenix, Arizona, 85003, United States
Customer service: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).